So you have decided to go solar, it’s a no-brainer really, benefiting both the environment and your pocket by saving thousands on your power bills. It is a solution that is rising in popularity as a sustainable alternative for homeowners and businesses.
The next hurdle in your solar journey is deciding who you will get to carry out the installation process. Depending on what company you go with, there are two main options that solar providers will look to use: in-house installers or sub-contractors.
So what’s the difference between the two? And which aligns best with your needs in a solar panel provider?
What is an In-house Solar Installer?:
Companies that use in-house solar installers often have a more streamlined process of communicating and coordinating solar panel installations. They are with you every step of the way from the original consultation to the final delivery of your solar panel products.
As employees of the solar panel company, in-house solar installers are more well-versed with the products they are installing. This is also beneficial to consumers as issues or questions can be actioned right away by people who know the product and completed the installation.
What is a Solar Sub-Contractor?
Subcontractors are independent electricians or contractors outsourced by the solar power company to install solar panels. As they are not a direct representative of the company, the communication, accountability and customer service in-house installers can provide is often lost, which can make it challenging if issues or problems arise. However, sub-contractors often have a broader knowledge and scope of experience within the industry which can be beneficial as they can provide alternative solutions. Sub-contractors are usually paid at a day rate, so this incentivises them to finish installations quicker.
Things to Consider:
When choosing who you want to install your solar panels, there are a few factors to consider.
Budget and Cost
This is a defining factor in many people’s decision-making process regardless of the product or service, solar panels are no different. Whilst the upfront cost of solar panels installed by sub-contractors may be attractive, the long-term upkeep and maintenance will add up. An in-house team will often cover any servicing or maintenance under warranty.
Quality and Expertise
In-house installers are direct representatives of the solar company and have a rich knowledge of their products. Whereas third-party sub-contractors may perform a variety of jobs and not be specialised in solar installation. Perth Solar Force has a team of in-house installers who are highly knowledgeable in all things solar and can provide expertise on which system will work best for you. With our in-house technicians, we are so able to guarantee a 25-year workmanship warranty.
Level of Customer Service
Much like the previous point, if you want a more tailored experience where communication is prompt, an in-house solar panel installer might be the best choice over a sub-contractor.
Complexity of the Project
A sub-contractor could be the better alternative if your solar panel installation project is straightforward. However, if your project involves tailored requests or additional needs, it may be beneficial to look at a company that uses in-house installers. In-house installers can help streamline the process and make it easier for you throughout your solar panel purchasing journey. If a sub-contractor can’t do the job, they will walk away from the work. If in-house installers struggle to complete a job, they will find a solution from higher management and get the job done.
At Perth Solar Force, we identify that there are both pros and cons in using in-house and sub-contractors for your solar panel installation and encourage you to carefully consider the choice you make so that it aligns with your needs, budget and expectations.