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Perth Solar Force $1000 Guarantee


What is the Guarantee?

We guarantee that your solar system will produce enough energy in its first year of operation to save you over $1,000 off your electricity bill.

How does it work and how can I make a claim?

If after the first 12 months of operation of your solar system, it has not produced enough energy to have reduced your electricity bill by $1,000 we will pay you $1,000.

To calculate this, we look at the generation statistics from your inverter and multiply the total units generated over the year by the cents per unit you are paying to your electricity distributer on your electricity bill.

If you think you may be eligible for this guarantee, please send copies of your electricity invoices for the period covering the 12 months after your initial install date as well as the generation statistics from your inverter to admin@perthsolarforce.com.au and we will assess your claim.

What are the exclusions?

The guarantee does not apply to:

  • Solar systems that are smaller than 5kW.
  • Repairs, alterations, re-installation, repositioning or modifications by anyone other than a service technician approved by us in writing.
  • Solar systems where we have not been made aware of faults affecting performance within a reasonable timeframe.
  • Solar systems that have been damaged due to negligent, accidental or deliberate misuse, abuse or neglect.
  • Something beyond human control that occurred after installation e.g. Natural disasters.

Coronavirus (COVID-19) Employee and Customer Protection Policy

At this stage there are only a small amount of cases identified in the state of WA, and very little risk of exposure to the coronavirus (COVID-19). Although the risk is extremely low, the health and safety of our employees, customers and other stakeholders is our highest priority.

In an effort to keep the virus at bay, we have introduced the following precautionary measures:

  • No staff members are allowed to attend work who have been overseas in the last 14 days, this includes the period before the government mandated ‘travel ban’.
  • Implement a ‘no handshake policy’. This includes any kind of person to person contact.
  • All of our cars, equipment and surfaces inside our buildings, are disinfected multiple times per day.
  • Employees are encouraged to wash their hands thoroughly and regularly over the course of the work day.
  • Strict internal ‘stay home if sick’ policy.
  • Internal employee to employee social distancing in place, to limit physical contact, including
  • having certain staff work from home, when able.
  • All staff and install vehicles are equipped with hand sanitiser and/or antibacterial wipes.
  • No unnecessary entry to customers indoor premises policy, this includes installation where
  • 99% of the time we do not need access to inside a customer’s home.

We would also like to note that we have had no suspected virus cases within the business.

With these precautions in place, we are confident that the health and safety of our employees and customers is at a sufficient level, We are closely following further advice from the authorities on any other best practices or measures we can implement, to do our part and help combat the spread.

Thanks for your understanding and support, we sincerely thank you all for working with us during these times.of uncertainty.

If you have any issues or concerns, feel free to contact us, or your sales rep for more information.

Kind Regards 
Management Team 
Perth Solar Force